You may have been supported by The Wise Group in the past, and you may be eligible for further support through our HEAT service.

HEAT provides 1-to-1 mentoring support and advocacy to households. Our Energy Mentors offer holistic, independent, and tailored advice to households experiencing energy-related challenges.

We provide ongoing support throughout the process, helping customers understand their options and make informed decisions.

This includes:

  • Tackling energy emergencies
  • Managing fuel debt and related issues
  • Advocating on your behalf with energy suppliers
  • Accessing energy grants and crisis funds
  • Optimising energy usage and improving energy efficiency

In addition to our advice and advocacy service, we also have direct funding available to households facing significant hardship. Please note that this funding is limited and subject to availability.

You can refer yourself directly using the link below, and one of our Energy Mentors will be in touch:

https://portal.thewisegroup.co.uk/heat-referral/

 

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